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Terms Conditions That Cover How We Operate

These terms set out what you agree to when you open and use a lucky4 account, including how we handle payments through PayPal, Venmo, and Play+, and where access is available under state law.

Account eligibility by state lawPayPal, Venmo & Play+ coveredMobile account access termsWithdrawal & verification rulesContact path for disputes

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HOW WE HANDLE YOUR ACCOUNT

Security, Data & Your Account Rights

Data Retention

We retain account data for as long as your account is active and for the period required by applicable state law after closure. You can request a copy of your data through the Help section.

Account Security

Your account is protected by SSL encryption. We strongly recommend enabling two-step verification under account settings to prevent unauthorized access from any device.

Cookie Use

We use session and preference cookies to keep your mobile login active and remember your payment method selections. Cookie preferences can be adjusted in your browser settings at any time.

Requesting Changes

To update personal account details or request data deletion, contact our support team via live chat or email. Identity verification is required before any account changes are processed.

REACH US DIRECTLY

How to Contact Us About These Terms

Live Chat Open the chat icon inside your account dashboard to reach our support team with questions about specific term clauses, account restrictions, or payment disputes.

Email Support Send detailed term-related questions or formal dispute notices to our support address listed in the Help section of your account settings. Written records help us respond accurately.

Account Help Center The Help section inside your account covers the most common term clarifications — including how withdrawal verification works and what triggers an account review.

What These Terms Actually Cover

lucky4 Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

By creating an account, you confirm you are legally eligible to participate in online gaming under the laws of your state. Access to lucky4 depends entirely on where local law permits it — we do not claim nationwide availability, and these terms do not override state-level

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restrictions. Your account is personal and non-transferable; you may not share login credentials or operate more than one account. All transactions processed through PayPal, Venmo, or Play+ are subject to both these terms and the individual payment provider's own policies. We reserve the right to suspend
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or close accounts that show signs of fraudulent activity, identity misrepresentation, or policy violations. Balances linked to suspended accounts are held pending a review and identity verification step completed via our support team. Any changes to these terms take effect as soon as they are posted;
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continuing to use your account after a posted update counts as acceptance. If you disagree with a change, close your account before the effective date and contact our support team to process any remaining balance.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Common Questions About Our Terms

No. Access to lucky4 depends on whether online gaming is permitted under your state's law. These terms apply only in states where access is legally allowed.

Your balance is held during the review period. Once identity verification is completed through our support team, eligible balances are returned to your verified PayPal, Venmo, or Play+ account.

No. These terms allow one account per person. Duplicate accounts are subject to closure and any associated balances may be withheld pending a full account review.

Updated terms are posted to this page with a revised effective date. Continuing to use your account after that date means you accept the updated version. We recommend checking this page periodically.

Open a dispute through live chat or email support with your transaction ID ready. Our team reviews disputes against the payment records from PayPal, Venmo, or Play+ and responds in writing.

Yes. Submit a deletion request to our support team via the Help section. We will process it in line with applicable state law, which may require us to retain certain records for a set period.

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