Reference

How lucky4 Handles Your Personal Information

This privacy policy tells you exactly what data lucky4 collects when you open an account, make a deposit through PayPal, Venmo, or Play+, and use our platform on mobile or desktop.

Account data protectedPayPal, Venmo, Play+ contextMobile and desktop coveredYour rights, clearly stated

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PRIVACY CONTACT

Reach Us About Your Privacy Rights

What We Collect and Why We Collect It

lucky4 Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you create an account with lucky4, we collect the information needed to verify your identity — your name, date of birth, email address, and state of residence. If you connect a payment method like PayPal, Venmo, or a Play+ prepaid card, we record that payment

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rail as a reference against your wallet; we do not store your full PayPal credentials or Venmo login on our servers. We also collect device identifiers and session data when you access the platform through a mobile browser or app, including your IP address and the
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type of device you are using. This helps us maintain account continuity when you switch between your phone and desktop. Transaction records — deposits, withdrawals, and account adjustments — are logged and retained as required by the financial and gaming regulations that apply in eligible states.
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We use this data to process your transactions, detect fraud, and comply with state-level requirements. We do not sell your personal information to third parties for marketing purposes. Where analytics partners receive aggregated, non-identifiable data, those partnerships are governed by written data-processing agreements.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Cookies and Tracking

We use cookies to maintain your session across mobile and desktop, remember your payment preference between PayPal and Play+, and measure how features are used. You can manage cookie preferences through your browser settings at any time.

Account Security

Your account is protected with SSL encryption and identity verification steps that run when a new device is detected. If you log in from an unrecognized phone, an OTP confirmation is required before your session opens.

Data Retention

We keep account and transaction records for the period required by applicable state gaming and financial regulations. Once that retention window closes and your account is closed, personal data is deleted or anonymized per our internal schedule.

Your Rights

Depending on your state of residence, you may have the right to access, correct, or request deletion of personal data we hold. Submit that request through live chat or the privacy email found in your account settings.

Common Questions About Your Privacy at lucky4

These are the questions our account holders ask most often about how their data is collected, stored, and used. If something isn't covered here, reach out through live chat or the privacy email in your account settings.

We do not sell your data. We share it only with payment processors like PayPal and Venmo, identity-verification services, and state-regulated gaming partners — all under written data agreements.

Log into your account, go to the Privacy section in account settings, and submit a data-access request. Alternatively, email our privacy team directly. We respond within the window required by your state.

Yes. Submit a deletion request through the privacy form in account settings or via the privacy email. We will process it after confirming your identity and satisfying any legal retention requirements.

No. We record your payment method as a wallet reference in your account, but your actual PayPal or Venmo credentials are handled entirely by those platforms and never stored on our servers.

We collect your device identifier, IP address, browser or app version, and session activity. This keeps your account continuous when you switch between mobile and desktop without losing your session state.

Retention periods follow the financial and gaming regulations applicable in your eligible state. After a closed account passes its required retention window, personal data is deleted or anonymized.

Reference

Privacy Policy

Access may be available only in states where local law permits.

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How lucky4 Handles Your Personal Information

Reach Us About Your Privacy Rights

How We Protect and Manage Your Information

Cookies and Tracking

Account Security

Data Retention

Your Rights

Common Questions About Your Privacy at lucky4

01 Does lucky4 share my personal data with third parties?

02 How do I request a copy of the data lucky4 holds on me?

03 Can I ask lucky4 to delete my personal information?

04 Does lucky4 store my PayPal or Venmo login credentials?

05 What data is collected when I use lucky4 on my phone?

06 How long does lucky4 keep my account and transaction records?

Privacy Policy

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